Privacy Policy

Effective Date:

January 1, 2025

Last Updated:

January 1, 2025

1. Introduction

Welcome to hlapps.com (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring compliance with all applicable laws, including the

Telephone Consumer Protection Act (TCPA)

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including any automated communication systems we power for our clients.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Company name

Other identifying details submitted through web forms, chat tools, or integrations

b. Usage Data

IP addressBrowser typeDevice informationDate/time of accessPages visited

c. Communications Data

If you or your organization uses our tools to send or receive messages (SMS, email, or voice), we may store:

Message contentTimestampsMessage delivery dataPhone numbers involvedOpt-in or opt-out status

3. How We Use Your Information

We use collected information to:

Provide, manage, and improve our servicesFacilitate two-way communication on behalf of our users and their customersEnsure compliance with TCPA and other applicable lawsPrevent spam, fraud, and abuseRespond to inquiries or support requestsSend administrative notifications

4. TCPA Compliance

We take TCPA compliance seriously. If our platform is used to send SMS, voice, or automated messages:

Consent is required: We require our clients to confirm that all contacts have given prior express written consent before sending marketing messages.Opt-out handling: Our system respects and logs opt-out requests. Messages containing marketing content will include opt-out instructions.Audit trail: We log message activity and consent timestamps where possible to support compliance documentation.

We are a service provider. Responsibility for ensuring proper consent lies with the client who initiates the communication.

5. Sharing Your Information

We do not sell personal information. We may share your information with:

Trusted third-party vendors who help us deliver servicesRegulatory or legal entities if required to comply with the lawOur client (if you are a recipient of messages sent via their hlapps account)

6. Your Choices and Rights

You may:

Request access to or deletion of your personal dataOpt out of receiving further communications

7. Data Retention

We retain personal and communications data only as long as necessary to fulfill the purpose for which it was collected, or as required by law.

8. Security

We use industry-standard security measures to protect your data. However, no method of transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify users by posting the new version on this page with a new “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

[email protected]
🌐 https://hlapps.com